Alpro Health Sdn Bhd (“Alpro Health”, “we”, “us”) respects your privacy. This Privacy Policy describes how we may collect, use, store, and disclose personal data when you interact with alprohealth.com and related enquiry channels (including forms, email, and WhatsApp where operated by us).
1. Scope
This policy applies to visitors and corporate contacts who submit information through our site or who otherwise engage with our B2B workplace health services. It is intended to align with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
2. Types of data we may collect
- Identity and contact details (e.g. name, company, job role, phone, email).
- Enquiry and programme interest details you choose to provide.
- Technical data such as IP address, browser type, and approximate location derived from standard server logs.
- Cookies or similar technologies where used; see our cookie practices in any cookie banner or browser settings.
3. Purposes of use
We process personal data to respond to enquiries, deliver or propose workplace health programmes, operate and secure our website, comply with law, and improve our services. We do not sell personal data.
4. Legal basis and consent
Where the PDPA requires consent for certain processing, we will seek it in a clear manner (for example, via form tick-boxes or explicit instructions). You may withdraw consent where applicable, subject to contractual or legal constraints.
5. Disclosure
We may share data with service providers who assist our operations (e.g. hosting, email delivery), Alpro Pharmacy Group entities where relevant to your request, or authorities when required by law. We require processors to protect data appropriately.
6. Retention
We retain personal data only as long as needed for the purposes above, including statutory retention periods, unless a longer period is agreed with you for an ongoing contract.
7. Security
We implement reasonable technical and organisational measures to protect personal data. No method of transmission over the Internet is completely secure; we encourage you to use secure channels when sending sensitive information.
8. Your rights
Subject to Malaysian law, you may request access to, or correction of, your personal data held by us, or raise questions about processing. Contact us using the details below.
9. Third-party sites
Our website may link to third parties (e.g. social networks). Their privacy practices are governed by their own policies.
10. Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do.
11. Contact
For privacy-related requests: inquiry@alprohealth.com or write to Alpro Health Sdn Bhd, ALPRO Group Head Office, Lot 45880 Jalan Tech Valley 3/2, Sendayan Techvalley, 71950 Seremban, Negeri Sembilan, Malaysia.
Related documents: Terms of Use · PDPA Compliance