Fever, cough, flu, sore throat, gastric discomfort, diarrhoea, allergy, skin rash, or other common minor ailments can disrupt your day, but visiting a clinic is not always convenient.
With CarePass, you can access online doctor consultation and medication at RM29 per visit through the Alpro Clinic App, with delivery available subject to surcharge.
| Reason | Why It Matters |
|---|---|
| Doctor Support Without Travelling | Feeling unwell, alone, or too tired to visit a clinic? Speak to a doctor through the Alpro Clinic App from wherever you are. |
| Useful for Busy Days | Suitable when you are at work, on campus, at home, or travelling locally and need guidance. |
| Common Ailment Support | Helps manage everyday health concerns such as fever, cough, flu, sore throat, gastric discomfort, diarrhoea, allergy, or skin rash. |
| Medicine Support Available | Medicine may be arranged after consultation, with delivery available subject to surcharge. |
Many people delay getting help for minor ailments because they are busy, tired, or unsure whether the symptoms are serious enough to visit a clinic.
But even small symptoms can affect your work, family responsibilities, daily errands, and peace of mind.
Fever, cough, flu, or gastric discomfort can reduce focus and productivity.
Parents and caregivers may not have time to wait at a clinic.
Symptoms can worsen when ignored or self-treated without guidance.
Speaking to a doctor helps you understand what to do next.
This service is suitable for common minor ailments such as:
Important: This service is for common minor ailments only. For severe symptoms, emergencies, chest pain, breathing difficulty, severe allergic reaction, severe dehydration, sudden weakness, or worsening symptoms, seek urgent medical care immediately.
This service is especially useful if you:
One CarePass, easier access when you feel unwell.
Instead of waiting until symptoms become disruptive, CarePass gives you a convenient way to access doctor teleconsultation at a member rate.
| Without CarePass | With CarePass |
|---|---|
| May delay seeing a doctor | Access teleconsultation more conveniently |
| Unsure what medicine to take | Get doctor advice through the app |
| Need to travel or wait physically | Consult from wherever you are |
| Medicine arrangement may feel inconvenient | Medicine support and delivery available subject to surcharge |
CarePass gives you unlimited access to online doctor consultation and medication at RM29 per visit through the Alpro Clinic App.
No. The CarePass benefit provides access to online doctor consultation and medication at RM29 per visit.
Yes. CarePass members may access online doctor consultation and medication at RM29 per visit, subject to service availability and terms.
The consultation is provided by a doctor through the Alpro Clinic App.
The RM29 includes consultation and medicine where applicable through the consultation workflow. Medicine delivery is available subject to surcharge.
Common concerns may include fever, cough, flu, sore throat, gastric discomfort, diarrhoea, allergy, skin rash, headache, minor aches, and other common non-emergency symptoms.
No. This service is not for emergencies. Seek urgent medical care if you experience chest pain, breathing difficulty, severe allergic reaction, severe dehydration, sudden weakness, severe pain, confusion, or rapidly worsening symptoms.
Yes. Medicine delivery may be available subject to surcharge.