CarePass Benefit

45-Minute Neck & Back Relief Therapy with Physiotherapist

Neck & Back Relief Physio
Physiotherapy

You do not have to keep bearing with neck and back pain.

Many people try different remedies such as painkillers, medicated patches, massage, hot packs, stretching, or medicated oil just to get through the day.

These may help temporarily, but if the discomfort keeps coming back, your body may need proper assessment, guided therapy, and professional support.

With CarePass, you can redeem one 45-Minute Neck & Back Relief Therapy with Physiotherapist as part of your healthcare benefits.

Physiotherapy

It is not only about pain. It is about movement, posture, and daily function.

ReasonWhy It Matters
Pain Can Keep Coming BackIf discomfort repeats, temporary relief alone may not address the underlying issue.
Posture and Muscle Tension MatterLong sitting, poor ergonomics, carrying children, driving, and stress can contribute to neck and back strain.
Better Daily FunctionTherapy may help support mobility, comfort, and confidence in daily activities.
Recurring pain

Neck and Back Pain Is Common

Many people live with neck and back discomfort for weeks, months, or even years. They adjust how they sit, avoid certain movements, use patches or painkillers repeatedly, and hope the pain will settle.

But recurring pain is your body’s way of asking for attention.

A physiotherapy session helps you understand what may be contributing to the discomfort such as posture, movement habits, muscle tightness, weakness, or daily strain and provides guided therapy support.

Pain after long sitting

Possible posture strain, stiffness, or weak supporting muscles.

Neck tightness after screen use

Possible upper back, shoulder, or neck muscle tension.

Back discomfort after lifting or bending

Possible movement pattern, muscle weakness, or strain.

Pain that keeps returning

May need professional assessment instead of repeated short-term relief.

Physiotherapy

What This Therapy Includes

This CarePass benefit gives you a full 45-minute neck and back relief therapy session with a physiotherapist.

ComponentWhat It Means
Physiotherapist ConsultationDiscuss your symptoms, daily habits, work posture, and pain pattern.
AssessmentCheck movement, posture, muscle tightness, and areas that may contribute to discomfort.
Therapy SessionReceive therapy focused on neck and back relief based on assessment findings.
Self-Care AdviceUnderstand simple steps you can take to support recovery and reduce recurrence.
45-Minute SessionEnough time for proper consultation, assessment, and therapy and not just a quick massage.

Who Should Consider This Therapy?

This therapy is especially relevant if you:

  • Experience neck stiffness, shoulder tightness, or back discomfort
  • Sit for long hours at work or study
  • Spend long hours driving
  • Frequently use laptops, phones, or tablets
  • Carry children, heavy bags, or work equipment
  • Use painkillers, patches, or creams repeatedly for the same discomfort
  • Feel your pain improves temporarily but keeps coming back
  • Want professional guidance instead of guessing what is wrong

Your Neck & Back Relief Journey With CarePass

A focused 45-minute session, made easier through CarePass.

  1. BookChoose your preferred physiotherapy session.
  2. ConsultShare your pain pattern, lifestyle, work posture, and daily habits.
  3. Assess & TreatThe physiotherapist assesses your movement and provides therapy.
  4. Learn & ImproveReceive simple self-care advice to support daily comfort and reduce recurrence.

Frequently Asked Questions

Is physiotherapy included in CarePass?

Yes. CarePass includes one 45-Minute Neck & Back Relief Therapy with Physiotherapist.

Is this the same as massage?

No. This is a physiotherapy session that includes consultation, assessment, and therapy. It is focused on understanding and supporting neck and back discomfort, not just relaxation.

How long is the session?

The session lasts 45 minutes.

Who performs the therapy?

The therapy is performed by a physiotherapist.

Should I still take painkillers?

Painkillers may help with short-term relief when appropriate, but if neck or back pain keeps returning, professional assessment may help you understand the contributing factors. Always follow medical advice if you are on prescribed medication.

Do I need an appointment?

Yes. Scheduled appointments are preferred to ensure smoother service delivery.

When should I seek urgent medical help instead?

Seek medical attention promptly if your pain is severe, follows a fall or injury, causes numbness or weakness, affects bladder or bowel control, or is associated with fever, unexplained weight loss, or chest pain.

Customer Care